Average Reviews:
(More customer reviews)I purchased this item through Amazon but, from a different dealer. I started having problems with the unit when using the body brush within a couple of months of purchase. It would lose it's charge after about a minute, the body cycle is suppose to last 3 minutes. Finally, I just started using the facial brush exclusively, I get occasional cystic acne and the Clarisonic was doing a great job clearing it up and stopping the outbreaks. Alas, the unit charge kept depleting over time, within 9 months of purchase, after letting it charge for a week it would die within seconds of me pushing the power button. I am one of those people that never fills out the warranty card, so, I figured I was totally hosed and was stuck with a $200.00 paper weight. However, I took the chance and called Clarisonic's customer service, they asked me what the problem was, had me read the serial number off the unit, told me I had a two year warranty on the Plus model and shipped me the new one, asked me to mail the defective one back using the prepaid label. I received it within a week and a half. I live in Hawaii, so, that's actually quite impressive. My skin is happy again and all is right in my world. Thank you Clarisonic Customer Support Team. You Rock!
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